COOKIE POLICY

1. Introduction

This Cookie Policy (“Policy”) explains how Revolv ERP, owned and operated by In Centre Solutions, uses cookies, tracking technologies, and similar tools when you visit our website www.revolverp.com, access our cloud platform, or use our mobile/web applications.

By continuing to browse or use our Services, you agree to the use of cookies in accordance with this Policy.

This Policy complies with:

Information Technology Act, 2000 (India)

IT (Reasonable Security Practices and Procedures) Rules, 2011

Consumer Protection (E-Commerce) Rules, 2020

GDPR (EU General Data Protection Regulation)

Global standards for SaaS and enterprise software

2. WHAT ARE COOKIES?

Cookies are small text files stored on your device (computer, mobile, tablet) by websites you visit. They help enhance functionality, improve security, remember user preferences, and analyze usage patterns.

Cookies used by Revolv ERP do not give us access to your device, nor do they reveal personal data unless you choose to provide it.

3. TYPES OF COOKIES WE USE

Revolv ERP uses several categories of cookies to provide secure, efficient, and personalized experience.

3.1 Essential / Strictly Necessary Cookies

These cookies are required for core functionality of our website and ERP platform.

They enable:

Secure login and session management

Loading of dashboard, modules, and UI elements

Server authentication & fraud prevention

Form submissions and workflow continuity

You cannot disable these cookies, as the website/ERP functionalities will stop working.

3.2 Performance & Analytics Cookies

Used to understand user behaviour, website performance, and system usage patterns.

These cookies help us:

Understand which pages users visit

Measure site performance

Track errors, crashes, or slow-loading pages

Improve UX/UI based on real user performance

Examples include:

Google Analytics

Server log cookies

Heatmap/Activity cookies

All analytics data is anonymized and aggregated.

3.3 Functional Cookies

These cookies enhance your experience by remembering your preferences and settings such as:

Language selection

Time zone

Previously accessed modules

User interface layout preferences

Dashboard customizations

Without these cookies, some preferences may reset during each session.

3.4 Advertising & Marketing Cookies (if used)

These cookies are used to deliver relevant promotional content or track marketing campaign effectiveness.

Examples:

Google Ads

Meta/Facebook Pixel

LinkedIn Insight Tags

These cookies are not used to sell personal or business data.

They are used strictly for campaign performance and website optimisation.

3.5 Third-Party Cookies

Partners may place cookies to enable features such as:

Payment gateway integration

Chatbots

Video content

External links

API-based widgets

Each third-party has its own cookie practices. We recommend reviewing their cookie policies.

4. WHY WE USE COOKIES

Revolv ERP uses cookies for the following purposes:

4.1 Security & Authentication

Verify user identity

Prevent unauthorized access

Detect unusual behaviour

Protect against fraud and hacking

4.2 Platform Operation

Enable core ERP features

Maintain user sessions

Manage multi-user access

Ensure module performance

4.3 Analytics & Optimization

Improve system speed & stability

Monitor traffic and usage

Enhance UI/UX based on user behaviour

4.4 Personalization

Tailor dashboards

Offer preferred module shortcuts

Customize user interface

4.5 Compliance & Audit

Maintain logs for legal audit trails

Track consent where applicable

5. HOW WE OBTAIN CONSENT

In countries requiring cookie consent (including EU under GDPR):

A cookie banner is displayed on the website

Users may accept, reject, or customize cookie preferences

In India, by continuing to use the website, you consent to cookie usage as per this Policy (as permitted under Indian IT Law).

6. HOW TO CONTROL OR DISABLE COOKIES

You may control or disable cookies through:

6.1 Browser Settings

You can block or delete cookies using browser-level controls:

Chrome

Firefox

Safari

Edge

Opera

However, disabling essential cookies will break key ERP features, including:

Login functionality

Dashboard and module access

Data submission

Secure sessions

6.2 Third-Party Opt-Out Tools

You may opt out of analytics and marketing cookies via:

Google Analytics Opt-Out

Facebook Ads Preferences

LinkedIn Opt-Out Tools

6.3 Internal Preference Settings

If provided within the ERP, users may adjust cookie and tracking preferences.

7. DATA COLLECTED THROUGH COOKIES

Cookies may collect anonymous or limited-identifiable information including:

IP address

Browser type & version

Operating system

Device details

Clickstream data

Time spent on modules/pages

Session duration

ERP usage patterns

This data is used strictly for improving system performance and user experience.

We do not collect sensitive personal information through cookies.

8. THIRD-PARTY COOKIES & EXTERNAL LINKS

Our website may contain links to external sites.

We are not responsible for:

Their cookie practices

Their privacy policies

Their data handling standards

Users should review external site policies before interacting.

9. DATA SECURITY & STORAGE

Revolv ERP uses:

Secure servers

HTTPS encryption

Firewalls & intrusion detection

Role-based cookie access

Regular audits & compliance checks

All data collected via cookies is stored securely and used responsibly.

10. CHANGES TO THIS COOKIE POLICY

We may update this Policy periodically to reflect:

New features

Changes in law

Updates in technology

Enhancements in the platform

Revised versions will be posted on our website with an updated “Effective Date”.

11. CONTACT INFORMATION

For any questions or concerns regarding this Cookie Policy, contact:

REVOLV