A Unified ERP/CRM for Product, Production,
Logistics & Customer Experience

The D2C food industry has transformed consumer expectations. Customers now demand speed, freshness, convenience, personalization, transparency, and trust. Whether you sell healthy snacks, ready-to-eat meals, protein bars, cold-pressed juices, frozen foods, functional beverages, nut mixes, desserts, or gourmet items, the success of your brand depends on how intelligently you engage, retain, and serve your customers. In such a competitive landscape, customer loyalty cannot be maintained through discounts alone. Today’s D2C food brands must understand customer behavior deeply, predict what they will order next, create tailored buying journeys, and deliver a flawless experience across every touchpoint. Revolv ERP’s AI-Integrated CRM is engineered for fast-scaling D2C food brands. It centralizes all customer interactions, automates marketing, manages subscriptions, controls order flows, enhances delivery communication, and builds long-term retention—powered by predictive intelligence. Revolv CRM transforms raw customer data into actionable insights, enabling food brands to grow smarter and faster.

Bakery ingredients
D2C food brands

Serve Your Customers Smarter

Revolv CRM empowers D2C food brands with intelligent customer insights, automated marketing journeys, and seamless order management helping you build stronger relationships and increase repeat purchases effortlessly.

Lead Capture & Customer Profiling

  • Lead capture from website, WhatsApp, ads, social media, Instagram DM, landing pagess
  • AI-based customer segmentation
  • Diet/lifestyle profiling (vegan, low-calorie, keto, protein-focused, sugar-free)
  • Purchase behavior mapping (morning buyer, weekly pack, bulk buyer, party pack buyer)
  • Referral lead tracking
  • Better targeting
  • Faster conversions
  • Stronger personalization

Subscription Management & Meal Plans

  • Weekly/monthly subscription plans
  • Pause/Resume/Modify subscription
  • Auto-renew reminders
  • Personalised meal/food package plans
  • AI suggestions based on buying habits
  • Expiry & renewal notifications
  • Predictable recurring revenue
  • Easy customer self-management
  • Higher retention rate

Order & Delivery Management

  • Real-time order syncing (Shopify/WooCommerce/API)
  • Order confirmation automation
  • Delivery partner integration
  • Tracking page & live updates
  • Delivery slot selection
  • Automated failed-delivery workflows
  • COD confirmation & fraud checks
  • Lower RTO
  • Smooth customer experience
  • Fewer service tickets
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AI Recommendation Engine

  • Flavor preference tracking
  • Purchase frequency prediction
  • AI-based bundle suggestions
  • Smart upsell/cross-sell
  • Offer personalization (festival, birthday, behavior-based)
  • Higher average order value
  • More repeat purchases
  • Stronger customer loyalty

Cart Recovery & Automation Workflows

  • Multi-step cart recovery messages (email/SMS/WhatsApp)
  • Abandoned checkout triggers
  • Personalized offers based on items in the cart
  • AI-timed follow-up reminders
  • Increased conversions
  • Lower abandoned cart rate

Marketing Automation (AI-Powered)

  • WhatsApp/SMS/Email automation
  • Restock notifications
  • Festival campaigns
  • Re-order reminders (SKU-specific)
  • Winback campaigns (inactive customers)
  • Birthday/anniversary offers
  • New product launch automation
  • Better engagement
  • Higher repeat order rate
  • Improved brand recall
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Loyalty, Points & Rewards Program

  • Points for purchase
  • Cashback/loyalty wallet
  • Tier-based rewards
  • Referral rewards
  • Special offers for VIP customers
  • Strong customer retention
  • Higher LTV
  • Boost in organic sales

Influencer, Affiliate & Sampling Management

  • Influencer onboarding
  • Promo code management
  • Sample & trial pack tracking
  • Conversion insights
  • Affiliate commission calculations
  • Better influencer ROI
  • Organized creator management
  • Improved brand discovery

Customer Feedback, Reviews & Support CRM

  • Post-delivery feedback
  • NPS & CSAT scoring
  • Complaint ticketing
  • AI-based sentiment analysis
  • Refund/replace workflows
  • Improved service
  • Identifies product issues early
  • Stronger customer trust
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Inventory & Stock Visibility

  • Real-time SKU availability
  • Shelf-life visibility
  • Low-stock alerts
  • Warehouse-wise stock mapping
  • Zero overselling
  • Smooth order fulfillment

Sales Channels & Marketplace Integration

  • Website + Marketplace order syncing
  • Price rules & offer management
  • Distributor/retail CRM (if hybrid model)
  • Offline pop-up store sales integration
  • Unified visibility
  • Smooth multi-channel growth

AI Business Intelligence & Analytics

  • Cohort analysis
  • Repeat purchase cycles
  • Customer lifetime value
  • SKU-wise profit & performance
  • Customer churn prediction
  • Heatmaps of purchase behavior
  • Marketing ROI analysis
  • Better strategy
  • Higher profitability
  • Faster scaling decisions

Our Revolv ERP Software Development Process

Understanding

Gather all the information about your business.

Analysis

Analyze all the data and group them.

Proposal

Provide a fixed-cost proposal for your project.

Recommend/
Development

We recommend the right process to implement Odoo specific to your business.

QA Testing

QA testing, user testing & beta testing.

Go Live

We provide ongoing support & maintenance.

Fuel Your Brand with Intelligent Engagement

Revolv CRM centralizes customer data, automates marketing, and enhances retention—enabling D2C food brands to deliver personalized experiences at scale.

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