Privacy Policy
1. Introduction
Revolv ERP (“Revolv”, “We”, “Us”, “Our”) is a proprietary software and technology solution developed, owned, and operated by In Centre Solutions, headquartered in Mumbai, India. This Privacy Policy outlines the manner in which we collect, use, store, protect, and disclose your personal and business information when you: Visit our website www.revolverp.com Use the Revolv ERP platform, Access any modules, dashboards, APIs, or mobile applications Communicate with our support or sales team. Subscribe to newsletters or request a demo Engage with our services as a customer, vendor, partner, or end-user. Revolv ERP is committed to maintaining the highest standards of privacy protection. We comply with applicable laws including the Information Technology Act, 2000 (India), the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data) Rules, 2011, and globally recognized frameworks such as GDPR, ISO 27001 principles, and industry best practices. By accessing our Services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We collect information to provide efficient, secure, and personalized ERP services. The types of information collected include:
2.1 Personal Information
Information that identifies or relates to a specific individual, including:
Full Name
Email Address
Number
Company Name & Business Details
Designation / Role
Address & Contact Preferences
Account Login Credentials (securely encrypted)
Government-issued Identification (only where required for compliance)
2.2 Business & Operational Data
Revolv ERP is an enterprise platform that allows businesses to manage various operations. We collect and store business data such as:
Inventory and stock details
Product recipes & production data
Sales, purchase, and accounting information
Customer & vendor records
HRM, payroll, and employee information
Franchisee and branch-level operations
Production planning, wastage, and dispatch data
Logistics, tracking, and supply chain information
Tax, GST, invoices, e-waybills, and compliance-related data
This information is strictly used for the functioning of your ERP account and is never sold,
disclosed, or shared with external parties for marketing or commercial purposes.
2.3 Technical & System Information
Automatically collected information includes:
IP Address & Geo-Location Data
Browser & Device Type
Operating System
Pages Viewed & Session Duration
Access Time & Date
Clickstream & Behavioural Data
Mobile Device Identifiers
Log Files & System Event Data
API Usage Logs
This data improves system performance, enhances security, and supports troubleshooting.
2.4 Cookies & Tracking Technologies
We use cookies, tags, pixels, and similar technologies to:
Improve website performance
Enable secure login sessions
Personalize user experience
Remember preferences
Analyse traffic and usage patterns
Deliver relevant content
Users can disable cookies in browser settings, although some features may not function correctly.
2.5 Information From Third Parties
We may receive information from:
Payment gateways
SMS/Email service providers
Authentication systems (e.g., OTP, OAuth)
Marketing partners
Public databases or directories
All third-party integrations are bound by confidentiality and data protection agreements.
3. How We Use Your Information
Your information is used to:
3.1 Service Delivery
Provide access to Revolv ERP modules
Maintain user accounts
Process transactions, orders, and invoices
Facilitate data backup and restore operations
3.2 System Performance & Security
Monitor system usage patterns
Prevent fraud and unauthorized access
Support debugging, diagnostics, and version updates
Improve software stability and performance
3.3 Communication
Send service-related notifications
Respond to queries, provide customer support
Send demo details, onboarding documents, and training material
Share updates, enhancements, and new product features
3.4 Compliance & Legal Obligations
Meet tax, billing, and regulatory requirements
Comply with government authority requests
Maintain audit trails and logs
3.5 Research & Product Development
Improve module-based workflows
Enhance AI-driven insights, analytics, and recommendations
Build new enterprise features and functionalities
We never use your personal or business data for unsolicited marketing.
4. Sharing & Disclosure of Information
Revolv ERP maintains strict control over data sharing. Information is disclosed only in the following circumstances:
4.1 Authorized Service Providers
We may share limited information with trusted third-party partners for purposes such as:
Cloud Hosting & Server Infrastructure
Payment Processing & Invoicing
SMS & Email Gateways
Authentication & OTP Systems
Data Analytics Tools
Customer Support Platforms
All vendors are required to follow confidentiality, security, and compliance obligations.
4.2 Legal, Regulatory & Compliance Requirements
We may disclose information if:
Required by law, court order, or government agency
Necessary to protect our legal rights, network security, or property
Required to investigate potential fraud, violations, or threats
4.3 Business Transfers
In the event of: Merger
Acquisition
Corporate restructuring
Transfer of business operations
Your information may be securely transferred to the acquiring entity. You will be notified in
such an event.
5. Data Security Measures
We adopt industry-leading security protocols to protect your information:
SSL/TLS website encryption
AES-256 encryption for sensitive data
Multi-layered firewalls & intrusion detection
Role-based access control (RBAC)
Two-factor authentication options
Secure password hashing
Regular vulnerability scanning & penetration tests
Automated daily backups
Disaster recovery & business continuity plan
Although we take every precaution, no digital platform is completely risk-free. Users are
advised to secure their passwords and account access.
6. Data Retention Policy
We retain your information:
As long as your account remains active
Until it is required to deliver services
As needed for compliance with tax, billing, or legal obligations
For audit trails and record-keeping requirements
Upon subscription termination, you may request:
Complete data export
Permanent deletion (after statutory period)
7. Your Rights
Depending on your jurisdiction, you may exercise the following rights:
Right to Access
Right to Correction/Updating
Right to Deletion (“Right to be Forgotten”)
Right to Data Portability
Right to Restrict Processing
Right to Withdraw Consent
Right to Object to Marketing Communications
Requests may be submitted at:
📧 support@incentresolutions.com
8. International Data Transfers
If you access Revolv ERP outside India, your data may be processed on servers
located in India or other permitted jurisdictions. All transfers follow:
Contractual safeguards
Data protection agreements
Global compliance standards
9. Third-Party Websites & External Links
Our website may link to external sites. We are not responsible for their:
Content
Security measures
Privacy practices
We advise users to review the privacy policies of all third-party websites before sharing any data.
10. Children’s Privacy
Revolv ERP does not knowingly collect data from individuals under 18 years of age. If such information is detected, we will delete it immediately upon request.
11. Modifications to This Policy
We may update this privacy policy periodically. All changes will be posted here with an updated “Last Revised” date. Continued usage of our Services constitutes acceptance of the updated terms.
12. Contact Information
For any questions, complaints, or clarifications regarding this Privacy Policy, please contact.
